At Concierge Services UK, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile app and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you register or use the app, we collect personal details such as your name, email address, phone number, and payment information.
- Location Information: We may collect your location data to provide location-based services, such as recommending nearby restaurants or venues.
- Usage Data: We collect information on how you interact with the app, including app activity, pages viewed, and features used.
- Device Information: Information about your mobile device, including the device ID, operating system, and mobile network.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to manage your bookings and reservations for restaurants, villas, yachts, and clubs.
- Improve User Experience: To personalize and enhance your experience on the app based on your preferences.
- Payment Processing: To facilitate secure payments for bookings.
- Customer Support: To provide customer service and address any queries or concerns you may have.
- Marketing Communications: With your consent, we may send promotional offers, updates, or news about services that may interest you.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party providers that help us with payment processing, hosting, and other business functions.
- Business Partners: To facilitate bookings with restaurants, villas, yachts, and clubs.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect the rights, safety, or property of Concierge Services UK, our users, or others.
4. Data Security
We take data security seriously and use appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no security system is completely impenetrable, and we cannot guarantee the security of your data.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
- Marketing Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or adjusting your app settings.
6. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience on our app. Cookies help us analyze app usage, track bookings, and improve our services.
7. Children's Privacy
Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or app notifications.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
zeshan.musawar@gmail.com